Terms for using PropReels

Agreement

These terms are a simple agreement between you and PropReels for use of the website and service. PropReels is operated by Hristo Lilkin, an individual based in Bulgaria currently operating as a sole trader. By creating an account or using PropReels, you agree to these terms and our Privacy policy. If you do not agree, do not use the service.

The service

PropReels lets you upload property photos and related details to create short property listing videos, including optional branding and suggested on-screen text. Features may change, pause, or end as the product develops. We do not guarantee uninterrupted availability.

Accounts

You must provide accurate account information and keep your login secure. You are responsible for activity under your account. You must be old enough to form a binding contract where you live. Contact hristo@propreelsapp.com if you need help with your account.

Your content

You keep ownership of photos, logos, captions, and other materials you upload or create (“Your Content”). You grant us a limited license to host, process, display, and transform Your Content only as needed to operate PropReels for you—including sending material to third-party processors to generate suggested text and to produce videos. You confirm you have the rights to use Your Content and that it does not infringe others’ rights or break the law.

Credits and payments

Some features use credits. Free starter credits may be offered; additional credits may be purchased through our payment provider. Credits have no cash value, are non-transferable unless we say otherwise, and do not expire. One credit is used per finished video, and a credit is returned automatically if a video fails. Prices and packs may change.

If you are a consumer in the EU, you normally have a 14-day right to withdraw from a purchase. Because credits are delivered immediately at your request, you agree at checkout that you lose that right once the credits are delivered. Otherwise, refunds are given only where the law requires. Credits are forfeited when you delete your account.

Ending your account

You can delete your account at any time from the account menu. This permanently deletes your content.

Acceptable use

Do not misuse PropReels. For example, do not upload unlawful or harmful content, attempt to break or probe the service, abuse rate limits, reverse engineer the product beyond what the law allows, or use PropReels to spam or mislead others. We may suspend or terminate access for violations or to protect the service.

Automated suggestions

Suggested captions and similar text may be produced by automated tools. They can be inaccurate or unsuitable. You are responsible for reviewing and editing output before you publish or rely on it.

Disclaimer

PropReels is provided “as is” and “as available.” To the fullest extent allowed by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that videos, suggestions, or the service will meet your commercial goals.

Limitation of liability

To the fullest extent allowed by law, PropReels and its operators are not liable for indirect, incidental, special, consequential, or lost-profit damages, or for loss of data or business, arising from your use of the service. Our total liability for any claim related to PropReels is limited to the greater of (a) the amount you paid us for credits in the three months before the claim or (b) €50.

Changes

We may update these terms. The “Last updated” date will change when we do. Continued use after an update means you accept the revised terms. If a change is material and you have an account, we will try to give reasonable notice when practical.

Contact

Questions about these terms: hristo@propreelsapp.com.